![]() Then, head down to the Privacy and safety menu to access your privacy settings. To update these settings, click the More option in your left-hand sidebar, then click Settings and privacy. (Note that messages from people you don’t follow will appear in a separate “Message Requests” folder and you can decide whether or not you want to receive them.)Īs a brand, it’s a good idea to have your DMs open so that anyone can message you, whether it’s an existing customer with a customer service issue, an interested customer who wants to learn more, or even an influencer (more on that next). Let Anyone DM YouĪs I mentioned, you can change your message settings to allow only people you follow to message you or have anyone on the app message you. Now that you know a bit more about what Twitter DMs are and the different ways you can send them, let’s talk about all the ways you can use this communication outlet for marketing your business.
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